Top telus billing support Secrets
Top telus billing support Secrets
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and around the billing side, that’s even more horrendous! Ordered a fresh cellphone as my contract was up for renewal on the internet was supposed to get $a hundred credit rating hardly ever confirmed up sent the phone by way of mail how they instructed me to copyright Post and got it. I received a text message indicating they obtained it and my credit score will likely be on my Monthly bill, but however my Monthly bill came they usually still charge me for it. When I called. They had the audacity to say which the mobile phone wasn’t the cellular phone they were expecting?! What other cellphone could it are actually? It was their telephone they sent me two yrs in the past?! Together with the bring it back again method?! They explained to me they would explore it and electronic mail me again by no means bought an electronic mail. They named me back and we’re seeking to say it had been a technical trouble with my phone the exact same agent who is supposed to have taken care of me?
Specialist was in a position to wander me via my situation and assisted pinpoint the place the situation was taking place and encouraged me of an alternative so I could get my task completed. I so appreciated his support and persistence in going for walks me through different scenarios. He followed up with info on my subsequent actions.
We're sorry to listen to about these complications you have knowledgeable with each tech support and billing. You should ship us A non-public message, and we’ll operate to receive you the support and stick to-up needed to resolve these challenges without delay.
I am seeking to renew my World-wide-web service following the 2 calendar year contract expired. We even have primary cable which I hardly ever use and wish to eradicate. It is actually not possible to do this on-line, and also the contact number for support may be very very well hidden. I ultimately bought it from a reseller. I known as the number, and listened to AI try out to acquire me to make it happen on the web, but you can't quit using a service on-line.
The TELUS team acknowledges that our do the job spans a lot of Territories and Treaty spots and we have been grateful for the traditional Understanding Keepers and Elders who are with us these days, all those who have absent just before us as well as the youth that encourage us.
I realize it is extremely aggravating because I am in precisely the same scenario, nevertheless it truly is concerning the Television sign that has been shed.
I suppose I am just aged, but I don't forget a time when you may connect with a business, talk with a human without having sitting down on hold for several hours, and truly get customer service. Many thanks Telus for a beautiful customer working experience.
I are already calling and calling Telus and experienced a chat With all the AI that did not seem to grasp what I was inquiring.
The TELUS group acknowledges that our do the job spans quite a few Territories and Treaty regions and we have been grateful for the traditional Expertise Keepers and Elders who will be with us currently, whoever has absent just before us and also the youth that encourage us.
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It happened on Sunday that I experienced a terrible concern. But I had been delighted to discover that this Web-site worked on weekends. And Helen granted me help, time, and persistence to solve the situation. I am so grateful I simply cannot tell!
The Television set signal continues to be shed due to the fact Friday, September twenty seventh as well as the Telus customer service technician who showed up yesterday, September 30th could not deal with the trouble just after changing the Television cable box and cable. I had been educated that the online world Modem should be altered also, but he did not have it.
The TELUS crew acknowledges that our perform spans many Territories and Treaty parts and we've been grateful for the normal Information Keepers and Elders who're with us right now, whoever has gone right before us and also the youth that encourage us.
I had been lastly supplied situation amount 21911243 and advised that a supervisor would get in touch with me again within two hours, which didn't take place. Rather, I had been informed that I required to hold out 24 hours.